Overview
The Case Management module provides users with a "digital file box" that holds interactions between staff and students who may require additional services. These "interactions" may include:
- Making referrals
- Scheduling meetings
- Recording meeting notes
- Assigning tasks to staff members
- Tracking student progress
- Tracking service delivery requirements
- Reviewing past and current decisions
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Navigation
Case Management begins with opening a case. Users can view the Case Management Dashboard and manage student information on an Individual Student Case.
- Assigning Case Statuses, Tiers, Priority, Progress Indicators and Focus Areas
- These items require set up in the Case Management Dictionary
- Scheduling student meetings
- Recording meeting notes
- Taking attendance of those present in the meeting
- Assigning, Viewing and Completing Tasks
- Reviewing past and current decisions
- Uploading documents
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