Choosing the School to View
Schools available to your account are listed in the purple "School" drop-down on the top-right hand corner of every screen. If you are assigned to multiple schools, you will have an option for "All Schools."
Access to schools is based on permission settings. To learn more, see Managing Users.
1. Click the School drop-down to display a list of available schools.
2. Click on desired school.
Troubleshooting Tips for Viewing Data in Schools
ion works with the leaders in the district to setup security and permissions. To receive assistance, contact the district leader OR send in a support ticket and we will follow up with the district leader.
If you are the district leader with ion Administrative permissions, see Managing User Security in ion for more information on setting permissions for staff OR click the ion support ticket for assistance.
1. A school should appear in the purple box. If this is blank, contact your district leaders or ion support.
2. If students and data are not populating, check to make certain you are in the correct school. For example, when accessing a high school data wall, make sure you are in the high school and not the elementary or middle school. If you are in the correct school and do not see the data/students you expect to see, contact your district leaders or ion support
3. When creating data walls, do not use the "All Schools" access. Some features (such as course selections) may not populate correctly.