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Troubleshooting Issues
Can't log in using Google SSO Button
Updated on
Dec 23, 2020
How to Fix the Problem
Try logging in again:
https://app.ion-k12.com
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Removing Student Data
User's Manual
Getting Started
9
Logging In
Homepage Overview
Viewing Schools
Searching for Students
Student Access for Teachers
Basic Bootcamp Overview
Interactive Self-Paced ion Overview
Customer Success, Training, Support and Development
ion Change Log
Troubleshooting Issues
6
General Troubleshooting Steps
Can't log in using Google SSO Button
Removing Student Data
Not Seeing the Correct Students
Whitelist Information
General System Slowness
Administrative Management (District Admin)
9
Introduction
Managing User Security in ion
Managing Schools
Managing Students
End of Year Tasks to Prepare for the New School Year
SIS Settings
Behavior Dictionaries
Tags
Custom Fields
Importing Data
35
Manual Data Import Process
Importing Data from Google Sheets
Pivoting Data in Excel
Acadience
ACCESS - WI
Achieve 3000
ACT Aspire
ACT/Pre-ACT
ACT WorkKeys
Aimsweb Plus
Amplify - DIBELs
Amplify - mCLASS
ASQ
Atlas
CogAT
Cognia
College Board: AP
DESSA
easyCBM
ESGI
FastBridge
iReady
KAP
KELPA
Lexia
NWEA MAP Growth
NWEA MAP Skills
NWEA MAP Fluency
Really Great Reading
SAT/PSAT
Smarter Balanced - CT
Smarter Balanced - WI Forward
STAR
Student Photos
SWIS
SIS
4
SIS Data Import Process
SIS: Aeries
SIS: Skyward SMS 2.0 SQL Queries
SIS: Skyward - Self Hosted
Assessment Management
3
Managing Assessments in the Dictionary
Data Wall Assessment Entry
Benchmark and CBM
Dashboards
4
Introduction to Dashboards
Navigating Dashboards
Dashboard Functions
Creating and Editing Dashboards
Data Walls
6
Introduction to Data Walls
Navigating Data Walls
Data Wall Functions
Creating and Copying Data Walls
Data Wall Editor
Formulas
Student Profile
12
Student Profile Overview
Profile - Student Profile View
Assessments - Student Profile View
Attendance & Behavior - Student Profile View
Grades - Student Profile View
MTSS - Student Profile View
Case Management, Tasks & Forms - Student Profile View
Custom Fields - Student Profile View
Observations - Student Profile View
Notes - Student Profile View
Parent Contact Log - Student Profile View
Documents - Student Profile View
Behavior
3
Behavior Referrals
Behavior Admin
Behavior Reports
Forms
1
Building Forms in ion
Case Management
8
Case Management Introduction & Navigation
Case Management Dictionary / Setup Guide
How to Open a Case
Case Management Dashboard
Individual Student Case
Student Meetings
Create a Referral Form
Task Management
MTSS - Dictionaries and Setup
6
Introduction to the MTSS Module
Skill Dictionary
CBM Dictionary
Intervention Dictionary
Services Dictionary
Attendance Codes Requirement
MTSS - Plans
12
Student Plans - Creating, Viewing, Closing
Adding, Locking or Deleting Skills
Understanding a Skill's Components
Add A Progress Monitor Score in a Student Plan
Goal Setting
Assign Student to Intervention in a Student Plan
Changing a Skill's Goal
Changing a Student's Plan - Intervention
ROI Slider Adjustment
Printing and Filtering Plans
Understanding Intervention Trends
How ion Calculates Rate of Improvement
MTSS - Intervention Groups
8
Creating Intervention Groups
Intervention Group Builder
Add a Skill to Intervention Group
Adding or Deleting Students to New or Existing Intervention Groups
Progress Monitoring On and Off Grade Level
Accessing Intervention Groups
Closing (Locking), Reassigning, Changing and Deleting Intervention Groups
Intervention Groups - Viewing, Reporting and Printing
MTSS - Check Ins and Progress Monitoring
6
Introduction to Check Ins and CBMs (Progress Monitoring)
The Check In Process including Progress Monitoring
Simple Check In
1:1 Progress Monitoring
How To Progress Monitor with Course Grades
How to Progress Monitor with Weekly Attendance
Reports
1
Ad Hoc Reports
ion Training
1
Training Guides
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