Skip to content
ion Education Help Site
Search guides and tutorials...
Search guides and tutorials...
ion Education Help Site
/
User's Manual
/
Troubleshooting Issues
Can't log in using Google SSO Button
Updated on
Dec 23, 2020
How to Fix the Problem
Try logging in again:
https://app.ion-k12.com
Previous Article
General Troubleshooting Steps
Next Article
Removing Student Data
User's Manual
Getting Started
9
Logging In
Homepage Overview
Viewing Schools
Searching for Students
Student Access for Teachers
Basic Bootcamp Overview
Interactive Self-Paced ion Overview
Customer Success, Training, Support and Development
ion Change Log
Troubleshooting Issues
6
General Troubleshooting Steps
Can't log in using Google SSO Button
Removing Student Data
Not Seeing the Correct Students
Whitelist Information
General System Slowness
Administrative Management (District Admin)
9
Introduction
Managing User Security in ion
Managing Schools
Managing Students
End of Year Tasks to Prepare for the New School Year
SIS Settings
Behavior Dictionaries
Tags
Custom Fields
Importing Data
37
Manual Data Import Process
SIS Data Import Process
Acadience
ACCESS - WI
Achieve 3000
ACT/Pre-ACT
ACT WorkKeys
Aimsweb Plus
Amplify - DIBELs
Amplify - mCLASS
ASQ
Atlas
CogAT
Cognia
College Board: AP
DESSA
easyCBM
ESGI
FastBridge
iReady
SWIS
KELPA
Lexia
NWEA MAP Growth
NWEA MAP Skills
NWEA MAP Fluency
Pivoting Data in Excel
SAT/PSAT
SIS: Aeries
Smarter Balanced - CT
Smarter Balanced - WI Forward
STAR
Student Photos
Really Great Reading
Importing Data from Google Sheets
KAP
ACT Aspire
SIS Connections
2
Skyward SMS 2.0 SQL Queries
Skyward - Self Hosted
Assessment Management
3
Managing Assessments in the Dictionary
Data Wall Assessment Entry
Benchmark and CBM
Dashboards
4
Introduction to Dashboards
Navigating Dashboards
Dashboard Functions
Creating and Editing Dashboards
Data Walls
6
Introduction to Data Walls
Navigating Data Walls
Data Wall Functions
Creating and Copying Data Walls
Data Wall Editor
Formulas
Student Profile
12
Student Profile Overview
Profile - Student Profile View
Assessments - Student Profile View
Attendance & Behavior - Student Profile View
Grades - Student Profile View
MTSS - Student Profile View
Case Management, Tasks & Forms - Student Profile View
Custom Fields - Student Profile View
Observations - Student Profile View
Notes - Student Profile View
Parent Contact Log - Student Profile View
Documents - Student Profile View
Behavior
3
Behavior Referrals
Behavior Admin
Behavior Reports
Forms
1
Building Forms in ion
Case Management
8
Introduction to Case Management
Case Management Dictionary / Setup Guide
How to Open a Case
Case Management Dashboard
Individual Student Case
Student Meetings
Create a Referral Form
Task Management
MTSS - Dictionaries and Setup
1
MTSS Dictionaries and Setup
MTSS - Plans
12
Student Plans - Creating, Viewing, Closing
Add a Skill to a Plan
Understanding a Skill's Components
Add A Progress Monitor Score in a Student Plan
Goal Setting
Assign Student to Intervention in a Student Plan
Changing a Skill's Goal
Changing a Student's Plan - Intervention
ROI Slider Adjustment
Printing and Filtering Plans
Understanding Intervention Trends
How ion Calculates Rate of Improvement
MTSS - Intervention Groups
1
Creating Intervention Groups
MTSS - Progress Monitoring
2
Check-In
How To Progress Monitor with Course Grades
ion Training
1
Training Guides
Generate Manual PDF
Generate Article PDF
Print Article